The Los Angeles Zoo and Botanical Gardens (L.A. Zoo) and the Greater Los Angeles Zoo Association (GLAZA) respect the privacy of our visitors, members, and donors. The purpose of this statement is to define our policy with regard to the collection and use of personally identifiable information via our website, www.lazoo.org.
Two kinds of user information are collected through this website: anonymous information and personally identifiable information.
Anonymous information is information that does not identify specific individuals and is automatically transmitted by your browser. This information can consist of: the URL (Uniform Resource Locator or address) of the Web page you previously visited; the domain names and/or IP addresses of the computer you are using; and your browser software and operating system. This information is used to monitor site usage and traffic patterns of our customers in order to improve our website. This information is always devoid of any personally identifying information.
Personally identifiable information is information that could include: name, address, e-mail address, telephone number, and credit/debit card information. By sending us an e-mail or filling out an online form, you are sending us personal information. We store this information in order to respond to or process your request.
If you are purchasing a membership, making a donation, signing up for a fee-based event or educational program, purchasing merchandise, or making a similar financial transaction through www.lazoo.org, we need to know your name, e-mail address, billing and shipping address, credit card number and expiration date in order to process and fulfill your order. We may also request additional information about your interests or experiences so that we may better serve you. All personal information we receive is kept secure.
In an effort to increase GLAZA’s membership, from time to time, GLAZA exchanges or sells membership information – limited to names and addresses – with other selected institutions for a one-time use basis (for that institution). If you would like to opt out of these exchanges, please send us an email (to [email protected]) with your name and membership information and we will remove you from these lists.
E-mail addresses obtained through the Web site will not be sold or given to third parties for marketing purposes.
All contents of this Web site are copyright © Greater Los Angeles Zoo Association, 5333 Zoo Drive, Los Angeles, CA 90027, USA. All rights reserved. Reproduction, distribution, or exhibition of text, photographs, graphics, video, and/or audio files on this website is strictly prohibited without prior approval.
On Zoo Grounds and Commercial Photography
The Los Angeles Zoo reserves the right to photograph, videotape, or film our visitors, on Zoo grounds, for promotional purposes. The commercial use of photographs, video, and film taken during your visit is strictly prohibited without the written consent of the Los Angeles Zoo.
How to Contact Us
If you have any questions or concerns about this policy, please send us an e-mail at [email protected].