Elephant Care Information

Protected Contact

Keepers and elephants interact through protected contact

The Los Angeles Zoo's elephant team plays a vital role in the health and welfare of our animals. The elephant team has a total of over 100 years of combined experience working with animals here at the Zoo.

The design of the habitat makes taking care of the animals much easier than in the Zoo's old facility. First and foremost, the size of the habitat is much larger than the old enclosure. Other additions have been added for the well-being of the elephants including pools and waterfalls. These water features allow for bathing opportunities that the elephants can choose to initiate.

The habitat's varied topography provides great terrain for the animals, while over two feet of soft river sand provides a soft substrate for the animals to stand on. The elephant barn is equipped with elephant sized bedrooms and heated floors.

When animal care staff needs to interact with the elephants, they will utilize protected contact. Protected contact does not allow Zoo staff to share the same physical space as the elephant, but rather utilizes safety barriers and positive reinforcement to manage the animals.

Billy, the Zoo's male Asian elephant has been cared for in this manner since he was eight year old. Tina and Jewel will also be cared for utilizing protected contact.

Please read the following interviews of our elephant team:

 

Keeper Interviews

Jennie Becker

Jennie Becker, Curator of Mammals

How long have you been at the L.A. Zoo?
30 years.

How did you become a curator?
I started as an animal keeper and worked my way up to curator. 

What’s your favorite part of your job?
I enjoy so much about it - but working with animals that are so rare and often endangered is one of my favorite parts of my job. I also really like working with the people here too.

What’s your least favorite part of your job?
Sometimes I have too much paperwork, so I can’t get outdoors to enjoy the Zoo!

What’s a typical day like?
Everyday is so different; I can’t say there is anything typical. 

What’s the most interesting thing you’ve learned from the elephants?
They are so intelligent and despite their size can be so gentle, spirited and nurturing with each other.

What are your hobbies?
Being outdoors, stained glass, working in my yard.

Do you have advice for those who want to work with animals at a zoo?
If you have a passion for working with animals, start early, learn as much as you can by taking classes and volunteering. The Zoo field is very competitive and it’s sometimes very hard and dirty work, but it is very worth the effort.

What were your favorite animals to work with when you were a keeper?
I worked with a lot of different species. They all have something interesting about them and it’s hard to say what my real favorites were. I guess there are some memorable friends I made along the way though, like (chimpanzees) Toto and Bonnie, and (elephants) Gita and Ruby. 

Do the elephants have distinct personality traits or quirks?
They are all individuals, just like people. 


Vicky Guarnett

Vicky Guarnett, Animal Keeper/Elephant Manager

How long have you been at the L.A. Zoo?
15 years.

How did you become a keeper?
I have worked with animals much of my life. I started as a volunteer, got hired as a part-time keeper and then was promoted to full-time.

What’s your favorite part of your job?
Interacting with elephants: bathing, foot care, exercising.

What’s your least favorite part of your job?
Scrubbing walls.

What’s a typical day like?
I pick up animal food, check on the animals in the A.M., and start cleaning and feeding each animal. I collect and feed out browse, clean the elephant yards and barn, bath and exercise the elephants and then do final feeding for the animals.

What’s the most interesting thing you’ve learned from the elephants?
Trust and respect - there is a chain of command with elephants. They are very intelligent animals.

What are your hobbies?
Farmville.

Do you have advice for those who want to become keepers?
Keep in mind it’s not a job, it’s a passion. Animals come first before anything else. It’s a job where you cannot be afraid to get dirty. But the reward you get for your efforts are paid in full with the happiness of the animals you care for. 

Do the elephants have distinct personality traits or quirks?
They each have their own personalities. I worked with one elephant that was afraid of birds and squirrels!


Don Aguirre

Don Aguirre, Animal Keeper/Elephant Manager

How long have you been at the L.A. Zoo?
Since November 1990.

How did you become a keeper?
Luck! I started as a Youth Service Academy Employee working with keepers. I was eventually recruited to be a keeper and got the job after taking the City of Los Angeles’ civil service test.

What’s your favorite part of your job?
Working with animals in the outdoors.

What’s your least favorite part of your job?
I can’t think of anything bad about it.

What’s a typical day like?
There isn’t one.

What’s the most interesting thing you’ve learned from the elephants?
How smart they are!

What are your hobbies?
Racing.

Have you worked with any other animals at the L.A. Zoo?
Yes, I have worked with the tapirs, tigers, takins, otters and maned wolves.


Scott Haist

Scott Haist, Animal Keeper/Elephant Manager

How long have you been at the L.A. Zoo?
Since 1991.

What’s your favorite part of your job?
Interacting with the animals in my care.

What’s your least favorite part of your job?
Picking up poop.

What’s a typical day like?
There are not many typical days.  But I’m busy the whole time taking care of my animals and helping out when other animals need to be restrained or taken to see the vet for medical care.

What are your hobbies?
Backpacking, bike riding, juggling, and camping.

Do you have advice for those who want to become keepers?
You must be very dedicated to the health and care of your animals.

Do the elephants have distinct personality traits or quirks?
Each one is distinct.  I worked with one elephant that would make a “salad” of her different foods - a little hay, carrot, apple and banana.  Then she’d roll it around into a nice ball and eat it. 


Dean Lofgren

Dean Lofgren, Elephant Handler

How long have you been at the L.A. Zoo?
Seven years.

How did you become a keeper?
I started in the gift shop 23 years ago at Brookfield Zoo in Chicago. Then I became a seasonal keeper and worked my way up. The rest is history!

What’s your favorite part of your job?
It’s a tie between the trust and bonds you establish with the animals you work with and turning people, especially kids, onto animals.

What’s your least favorite part of your job?
Although it doesn’t happen much, catching guests being disrespectful towards the Zoo’s animals.

What’s a typical day like?
Clean, feed, train, enrich, educate, and fit lunch in there somewhere!

What’s the most interesting thing you’ve learned from the elephants?
How strong the bonds are between the elephants.

What are your hobbies?
Hiking, running, biking, yoga, and playing piano.

Do you have advice for those who want to become keepers?
Seek out whatever experience you can and try volunteering!

Have you worked with any other animals at the L.A. Zoo?
Yes, some of my fondest memories have been working with Randa the Indian rhino, Jabba the hippo, and working in the World of Birds Show.

Do the elephants have distinct personality traits or quirks?
I’m the newest member on the elephant team at the L.A. Zoo, so I look forward to learning each elephant’s personality!