Call of the Wild

By Brenda Scott Royce

This article originally ran in the Summer 2017 issue of Zoo View, the award-winning quarterly publication of the Greater Los Angeles Zoo Association.

With mining for cell phone components driving gorillas to the brink of extinction, the species’ survival may literally lie in the palm of your hands.

Kelly the western lowland gorilla at the Los Angeles Zoo. Photo by Jamie Pham.

Recycle a cell phone—help save a gorilla’s life.

Sounds overly simplistic, but it’s true. Recapturing the precious minerals locked inside the 500 million dead or dormant phones estimated to exist in the U.S. alone would drastically reduce the need for mining in the Congo, where the activity has wreaked havoc on gorillas and other animals that share their embattled habitat. When cell phones are tossed in the trash, the problem is compounded—and the effects hit closer to home. Electronic devices in landfills leach arsenic and other toxins into ground water, causing human health consequences on top of environmental damage. Diverting these devices from landfills also reduces greenhouse gas emissions, which most scientists believe are driving global climate change.

We all know we should recycle, but we don’t always connect the dots from understanding to action. While moving recently I found five outdated cell phones gathering dust in the family garage, along with countless cables, chargers, and gadgets of unknown origin. I hadn’t gotten around to recycling them—even though I’d helped share the Zoo’s call to action in the pages of this magazine.

I understood the importance but not the urgency of the situation. I didn’t realize that Grauer’s gorillas—a subspecies severely impacted by the consumer electronics explosion—have suffered a 77 percent population decline in just the last two decades. I knew that funds raised by cell phone recycling benefit endangered animals, but was surprised to discover that Eco-Cell, the Zoo’s partner in these efforts, also donates refurbished phones directly to field conservation projects. At the Gorilla Rehabilitation and Conservation Education Center (GRACE), such phones have been used to speed diagnosis of sick gorillas.

So, yes, that old phone languishing in your desk drawer or garage (or mine) could literally save lives.

Of course, we can’t roll back the clock on the technological revolution—even if we wanted to. “We’re not going to stop using cell phones,” says Beth Schaefer, general curator of the Los Angeles Zoo and Botanical Gardens. “It’s just not going to happen. But there are actions we can take to lessen their impact.”

Making the leap from understanding to action is easier if you understand the problems and processes involved. Let’s take a closer look.

The Three Ts

Tantalum, derived from columbite-tantalite (also known as “coltan”), is a critical component in cell phones. “Tantalum coats the capacitors and allows for the miniaturization of cell phones, to make them nice and thin and small and useful,” explains Eco-Cell president Eric Ronay. “It holds an electrical charge better than any other material. So it’s very valuable to a cell phone.”

The majority of the world’s supply of coltan—up to 80 percent—is found in the Democratic Republic of the Congo (DRC). Since the early 1990s, skyrocketing demand for tantalum has led to a “coltan rush” that has created a conservation crisis, crippled the country’s agricultural industry, and contributed to civil war.

While their distribution is more wide spread, tungsten (used to make cell phones vibrate) and tin (used to create solder for circuit boards) are also mined in the DRC. These are the “three Ts” which, along with gold, are generally what is meant by the term conflict minerals. Like conflict diamonds (a.k.a. blood diamonds), the term refers to raw materials originating from an area of civil war or unrest and sold to finance the violence.

The concentrated presence of these minerals in the DRC has led to uncontrolled mining in this highly biodiverse, ecologically sensitive region. “They destroy the habitat getting in there,” says Ronay. “If you see pictures of these mining operations, it looks like a moonscape after they get finished with it.”

Mining is poorly regulated in this part of the world, and many operations are run by ruthless militias. In addition to the environmental devastation, these militias are responsible for horrific human rights abuses against civilians.

Most Congolese mines are small, “artisanal” operations—a far cry from the industrialized mines we’re familiar with in the United States. Artisanal mining uses little technology or machinery. To extract coltan, laborers dig craters into stream beds by hand, a grueling and dangerous activity that is often performed by young children. (Amnesty International reports that as many as 40,000 children are working in mines in the DRC.)

Then there’s the poaching. “Each mine, whether legally operated or not, involves a set-up in the forest that requires not only destruction of the land to unearth the minerals, but numerous people to operate the mining sites,” says Dr. Tara Stoinski, president and chief scientist of Dian Fossey Gorilla Fund International. “To feed these people, wildlife is hunted from the surrounding forests. This includes gorillas, chimpanzees, elephants, and many other species.” Trade in “bushmeat” (exotic animals killed for human consumption) is illegal, but in this war-torn region, such laws are virtually unenforceable.

Recycling your cell phone benefits people and animals in regions where mining causes upheaval, including the demand for bushmeat (a threat to endangered chimpanzees). Photo by Jamie Pham.

A Valuable Lesson

Since the average consumer is unfamiliar with the three Ts, to get his message across—especially to younger audiences—Ronay often points to the presence in cell phones of a better-known commodity: gold.

“I visit zoo camps every summer,” he says. “When you start talking to kids about the magical properties of tantalum, their eyes kind of glaze over. It’s an abstraction to them: they don’t quite get it. But when you tell them there’s gold in cell phones, and it can be reclaimed, it’s like a lightbulb goes off.”

At this point in his presentation, Ronay will often break open a cell phone to show his audience where the gold is located. “Their eyes light up and they go crazy,” he says wryly. “It’s not the approach that I would personally like to take, but it gets their attention. And then I’ll tell them, ‘And by the way, there’s a whole troop of gorillas down the way; go take a look at them.'”

Their curiosity piqued by gold’s allure, the campers are more receptive to the environmental message. It’s Ronay’s way of connecting the dots from understanding to action.

(Kids: Before you entertain ideas about smashing your phones to get at the gold, it’s worth noting that the amount inside each phone is tiny—it takes about 41 mobile phones to yield one gram!)

Zoo Roots

Zoos are among the largest contributors to Eco-Cell’s recycling efforts. In fact, the Kentucky-based firm traces its roots to the local zoo. “We’ve been lifelong members of the Louisville Zoo, and friends with Bill Foster, who was the executive director. He told us about the connection between gorillas and what goes into cell phones.”

That was back in 2003, around the time the Louisville Zoo’s Gorilla Forest exhibit opened. “It was the Wild West of electronics,” Ronay says. “Manufacturers were pumping these things out into the consumer populace without any consideration of what happened after that.”

Compassion for the conservation crisis got the family’s attention, but profit potential spurred their initial action. “My dad is an entrepreneur, and he picked up on a business idea. ‘Hey, we love gorillas, and we want to make some money, so why don’t we connect the two,'” Ronay explains. “Bring awareness to the problem and give people something they can do to actively contribute to the conservation of the species.”

Bill Ronay worked with Foster to install a cell phone collection box at the Louisville Zoo, and Eco-Cell was born. “Lo and behold, it just kind of exploded,” his son recalls. More and more zoos got involved (a total of 110 at the program’s zenith). “Next thing you know, we’re moving from building to building trying to accommodate the volume of cell phones that were coming in to us.”

The Eco-Cell recycling box just inside the front entrance of the L.A. Zoo. Photo by Jamie Pham.

Eric Ronay helped grow the business and took over the reins in 2006, when his father’s entrepreneurial spirit led him in a different direction. An avid animal lover, Ronay’s passion for the cause has helped him weather dramatic changes in the industry. “At one point, we were recycling 70,000 cell phones a year. That’s all changed now. Once the smartphone came on the scene, the wireless companies began to care about what happened to them downstream. Because they’re little computers—and they cost so much to manufacture—the companies had to devise a way to get them back.”

With an increasing number of firms offering trade-in incentives, or leasing rather than selling their smartphones to customers, the quantity (and quality) of donations to Eco-Cell have sharply declined. “It’s one of those instances where economics is helping solve the problem,” says Ronay. “Not for the right reasons, but simply for financial gain. I can respect that. But obviously, as someone who supports conservation, I was hoping for more.”

He’d hoped that one of the major manufacturers would take the lead in shifting the industry toward more environmentally responsible practices, such as embracing the concept of “gorilla-safe phones.” Since tantalum, tungsten, tin, and gold are not “visible” components of cell phones, it’s virtually impossible for consumers to know where they came from. Much like the “dolphin-safe” designation on many tuna brands makes it easy for consumers to make informed decisions, phones would be certified “gorilla-safe” if they contained only legally obtained, responsibly sourced materials.

Generations of cell phones donated for recycling. Photo courtesy of Eco-Cell.

At Our Zoo

The L.A. Zoo’s cell phone recycling program was spearheaded by the L.A. chapter of the American Association of Zoo Keepers (AAZK/LA). Senior Animal Keeper Jim Haigwood, then president of AAZK/LA, says of his decision to get involved: “We have to give the public opportunities to participate in conservation. We can’t just tell them about the things that are going on around the planet; we have to give them outlets to have a positive role in changing things.”

An Eco-Cell collection box was installed at the front of the Zoo in 2009, and phones started trickling in. When packing for a day at the Zoo, usually the last thing on people’s minds is to bring along their old electronics, Haigwood says, noting the need for increased awareness of the program. Spreading the word through various communication channels and on-site events has helped.

Haigwood notes that the Zoo’s annual environmental festival, Wild for the Planet, generates a significant spike in donations. “I always get excited about Wild for the Planet because I know we’re going to get more material to recycle.” To Haigwood’s delight, this year’s haul included iPads and other tablet devices. “We never received a tablet before, and last month we got four or five of them, so that was great.”

Another boost came from the Zoo’s student volunteers. Eighteen-year-old Imanelijah Zeinali, the program’s president, launched a cell-phone collecting competition to motivate his peers. “Millennials can really make a difference in this program, because we’re the ones with all the cell phones,” he jokes. In a short time, by reaching out to friends, families, schools, and communities, the students amassed more than 150 phones. The group that brought in the most devices earned a special behind-the-scenes animal encounter as reward for their efforts.

Though he didn’t hit his goal of 1,000 phones, Zeinali hopes next year’s crop of student volunteers will expand upon his efforts. “This was a first step. I wanted the student volunteers to experience how they, in a small way, can make a big impact on the environment.”

“Your actions are absolutely making a difference. It’s not abstract.  When I go over to GRACE, the staff are using phones that came from Eco-Cell. I’ve seen it with my own eyes.”
– Beth Schaefer, General Curator, Los Angeles Zoo and Botanical Gardens

First Steps

To guard your privacy and protect against identity theft, it is important to take a few steps before surrendering your phone. First, remove all your personal data—including photos, emails, texts, and contacts—from the device. The process varies depending on the brand and model but generally takes just a few seconds. Google “how to wipe a cell phone” plus your device type for instructions, or visit for more information.

What if you can’t even power up the phone? Even if I could have found their long-lost accessories, the ancient flip phones I recently unearthed in my garage were well past the point of being able to hold a charge. The main reason we’d kept them for so long—aside from not wanting them to end up in a landfill—was fear of someone somewhere someday managing to access whatever personal information might be locked inside their decaying electronic brains.

Ronay put my fears at ease. “With a smartphone, there’s tons of data on those things, and you really should wipe that data off. But for really old phones, where literally all you have in there are phone numbers, there’s not much of a risk.” Still, if you’re worried about your old contacts getting into the wrong hands, he offers a stress-relieving solution: “Destroy the phone first, and then send it in. We don’t care. It’s going to get ground up into a million pieces anyway.”

Once the memory is clear (or the phone destroyed), remove the SIM card, make sure the service is turned off, and drop it off at the Zoo.

Road to Recovery

What happens to your cell phone after you donate it? Once Haigwood has accumulated enough devices to fill a shipping box, he contacts Eco-Cell to request a prepaid shipping label.

“Then UPS comes to the Zoo and picks up the packages,” says Ronay. “They arrive at our little warehouse room, and we go through everything with a fine-toothed comb.”

Eco-Cell staff sorts donations, quickly determining which items will be refurbished and resold and which will be recycled. (In a humorous aside, Ronay lists some of the oddest items the company has received from goodhearted people who misunderstand the scope of what is included under the umbrella of electronics—including beard trimmers, bunion scrapers, a vast array of remote controls, and even a crockpot!)

Considering the amount of energy and resources that go into creating a new phone, it’s far better, environmentally speaking, to extend the life of an old one. But that’s not always possible. Ronay estimates that nine out of ten phones that come in to Eco-Cell are destined for the recycle bin. “We try to reuse as much as possible, but at some point the market for old cell phones is limited. We’ve been doing this so long, we know which ones we can resell. And we know which ones are absolutely on their last legs.”

After being relieved of their batteries (which are processed separately), end-of-life devices are sent to a certified electronics recycler, where they are dismantled and crushed. The resulting fine powder goes to a smelting company. The minerals extracted in the smelting process are recast and sold by the pound on the gold market.

Eco-Cell is a “no landfill” program and works only with facilities that are certified under R2 / BAN or ISO 14000 standards (more information about these recycling certifications can be found on the Eco-Cell website at

Most of Eco-Cell’s e-waste recycling is handled by Unicore, a Belgian-based firm dedicated to clean technologies and sustainability. They go beyond the three Ts, recovering more than 20 elements (“from Ag to Zn”) in their global operation. Copper can be extracted from A/C adapters, earbuds, cables, and other accessories, and lithium ion batteries are recycled for their nickel.

Money and More

In addition to reducing demand for mining in the Congo, there are other ways recycling your phone can benefit gorillas. All funds raised by the Zoo from the program are directed to gorilla conservation projects. “For every cell phone we recycle or sell, we pass money back to the zoo that sent it in,” Ronay says. Thanks to the collective collecting power of Eco-Cell’s partner zoos, the firm has so far given more than a half million dollars to wildlife conservation.

Your donated phone could even end up in the hands of someone working to help and heal orphaned gorillas in Africa. GRACE is a rehabilitation center for displaced gorillas (usually youngsters whose mothers were killed by poachers).

An orphaned Grauer's gorilla. Photo courtesy of GRACE.

Dr. Sonya Kahlenberg, executive director of GRACE, tells Zoo View, “Eco-Cell has been a GRACE supporter since 2012 and has contributed funds as well as dozens of refurbished smart phone. These phones have significantly improved our ability to care for orphaned gorillas and operate in our remote part of the eastern DRC. Cell and Internet communication is generally unreliable in our region, but we are able to get a strong signal with these phones.”

Donated phones also directly help GRACE staff with veterinary care, Kahlenberg explains. “We recently added an iPhone mount to our microscope to capture images for our veterinary advisors in U.S. zoos, who help diagnose any issues we find and recommend treatment.”

In her role as co-chair of GRACE’s Animal Care and Welfare Advisory Group, the Zoo’s General Curator Beth Schaefer has been on the receiving end of such SOS calls. “It’s like 3 a.m. and my phone rings, and it’s someone at GRACE, saying, ‘Hey, we have this gorilla situation,'” she says. “It’s really gratifying to know that we can help them at the drop of a hat, and they feel like they’re not alone in their efforts—even in these super remote areas they can just pick up the phone and call.”

A donated phone being used in a diagnosis. Photo courtesy of GRACE.

Schaefer has seen firsthand how the actions of a single person can help a species half a world away—a message she wants to share with readers. “Your actions are absolutely making a difference. It’s not abstract. It’s not, ‘Oh, I gave five dollars and who knows where that goes.’ When I go over to GRACE, the staff are using phones that came from Eco-Cell. I’ve seen it with my own eyes.”

Hearing about how these phones aid GRACE’s conservation and rehabilitation efforts “makes the hairs on my arms stand up,” says Ronay. When the donated devices succumb to heavy use and the harsh Congo environment, he sends replacements. “GRACE is the absolute pinnacle of how we want our program done. I’m so happy to be a part of it, in my tiny little way.”

Los Angeles Zoo General Curator Beth Schaefer advising staff at GRACE.

From D.C. to the DRC

Connecting the dots between gorillas and cell phones involves a stop in Washington, D.C., where conservation efforts may suffer a major setback if the Securities and Exchange Commission (SEC) rolls back protections enacted under the Dodd-Frank Wall Street and Consumer Protection Act.

Signed into law by President Obama in 2010, the Dodd-Frank Act introduced a slew of regulations to the American financial system. Under Section 1502 of the Act, the SEC was directed to require that electronics companies disclose the sources of tantalum, tungsten, tin, and gold used in their products. The goal of the measure was to end the use of “conflict materials” in the U.S. supply chain—and thereby stop our insatiable love of gadgets from funding civil war.

President Trump has pledged to “dismantle” Dodd-Frank, and Section 1502 will be among the likely victims if the SEC acts on his administration’s recommendations.

The Wildlife Conservation Society (WCS) is urging consumers to speak out in support of the Conflict Minerals Rule and demand that manufacturers source minerals through legal and transparent supply chains. You can sign the WCS pledge online at

Reduce Your Use

According to National Geographic, American consumers upgrade their cell phones every 14 months on average—down from 18 months just a few years ago. The trend isn’t helped by “planned obsolescence”—a strategy employed by manufacturers to compel users to upgrade by frequently changing design, making new accessories incompatible with older models, or otherwise discontinuing support. In addition to recycling our cast-off devices, slowing down consumption would make a big difference.

“People think we live in a disposable society, but we really don’t,” says Haigwood. “All the materials that go into making the things we utilize come from somewhere—and ultimately, it’s from nature.”

“Using devices longer than the electronics company intends you to would reduce pressure on parts of Africa,” adds Ronay. “Our consumers here in the United States have to change, because this is where the pressure is coming from. We need to buy less stuff, and hang on to what we do buy longer. I don’t know where we got away from that as a culture.”

Kahlenberg puts it simply: “The next time you think you need the latest phone upgrade, ask yourself, ‘Is a gorilla’s life worth it?'”     ♲

This article originally ran in the Summer 2017 issue of Zoo View, the award-winning quarterly publication of the Greater Los Angeles Zoo Association. A subscription is complimentary with every level of membership.

L.A. Zoo Named Recipient of Association of Zoos and Aquariums’ (AZA) International Conservation Award

October 7, 2016

Award Recognizes L.A. Zoo’s Collaborative Work With The Gorilla Rehabilitation and Conservation Education Center (GRACE)

The Association of Zoos and Aquariums (AZA), the primary accrediting body for top zoos and aquariums in the United States since 1974, awarded the Los Angeles Zoo the 2016 International Conservation Award for their work with the Gorilla Rehabilitation and Conservation Education (GRACE) Center in the Democratic Republic of Congo (DRC) benefiting Grauer’s gorillas. This national honor, bestowed upon nine AZA-accredited Zoos for their collaborative work with the GRACE program, was awarded to the L.A. Zoo during the 2016 AZA Annual Conference held this past month in San Diego. The annual award recognizes exceptional efforts toward regional habitat preservation, species restoration, and support of biodiversity in the wild.

“My involvement in the GRACE program has allowed me the chance to utilize my skills as an animal manager to help save these gorillas from extinction in their range country and hopefully get them back to the wild one day,” said Beth Schaefer, L.A. Zoo General Curator and Co-Chair of the GRACE Animal Care and Welfare Advisory Group. “To have our accrediting body recognize our hard work with the GRACE Center is a real honor. It’s why zoos are relevant, and it validates the work we do every single day as a zoo.”

All of the orphaned gorillas in the GRACE program were confiscated at an early age from the illegal wildlife trade and cared for by the Congolese staff. But as the gorillas grew older, staff could no longer be as hands-on with the gorillas in their daily interactions. Schaefer, along with staff from six other AZA-accredited zoos, have made several trips to the GRACE Center in the DRC to share their knowledge and techniques for successful gorilla care, medical training, and to consult on building an addition to the night house, a quarantine facility, and a 25-acre forest enclosure, the largest gorilla enclosure in the world.

During Schaefer’s three trips to GRACE, a 48-hour journey by land and air, not only was she able to share captive management techniques the L.A. Zoo animal care staff uses daily to maintain the Zoo’s six western lowland gorillas, but she was also able to assist in the design and execution of GRACE’s 25-acre forest habitat. The enclosure was designed and built to introduce the hand-reared gorillas to a forest mimicking the wild so that they may learn to forage for the first time, be introduced to other native animals, and eventually gain the tools they will need to be reintroduced into their native jungle.

“Rehabilitating critically endangered Grauer’s gorillas is something that has never been done before,” said Dr. Sonya Kahlenberg, GRACE Executive Director. “We depend heavily on zoos like the L.A. Zoo because they are the world’s experts in gorilla care. They work closely with our Congolese staff to give them the skills they need to care for orphan gorillas. I have been so inspired by the level of commitment of our zoo partners. They regularly come out to our very difficult location and help us remotely year-round by serving on advisory groups. More than once, Beth Schaefer has been on the phone in the middle of the night to help our staff coax sick gorillas into taking their medicine! This AZA honor highlights how zoo expertise is directly helping to save gorillas in the wild. We thank the L.A. Zoo for their amazing support of our work in the Congo.”