Know Before You Go

As of July 18, and in accordance with L.A. County Department of Public Health orders, all guests aged 2 and older are required to wear face coverings in public indoor and enclosed settings at the L.A. Zoo. Read on for more information on current health and safety measures and what to expect during your visit.


Mask requirement

Face coverings are required for all guests aged 2 and older in indoor and enclosed public settings, including the LAIR, retail and food service locations, restrooms, and Safari Shuttle. Guests who are not fully vaccinated are recommended by the CDC to wear face coverings outside as well.

Our partner organization KultureCity has provided a video with mask tips for families and individuals within the sensory community; view it here.


Ticketing

We strongly recommend purchasing date-specific general admission tickets online before visiting. NOTE: General admission tickets sell quickly. Please verify your selected date before making your purchase. Member reservations are no longer required. Guest and Member Services are operating on-site to assist with ticketing and membership issues.

Upon completion of your general admission purchase, tickets will be sent to the email address you provide. These tickets will be scanned from your mobile device or a printout at the entrance.

Last entry is at 3:45 p.m.

There are no refunds, exchanges, or rain checks. All ticket sales are final.

Additional general admission tickets go on sale on the 3rd Monday of the current month at 12 p.m.


Keeping Everyone Safe and Healthy

The health and safety of our guests, staff, and animals are our top priorities.

What we are doing:

  • Zoo staff are required to wear protective face coverings and stay at home if they are experiencing any signs of illness.
  • Hand sanitizer stations are available at Safari Shuttle stops, food facilities, and other locations throughout the Zoo.

What you need to do:

  • If you feel sick or are experiencing symptoms such as cough, shortness of breath, fever, muscle aches, nausea or vomiting, diarrhea, loss of taste or smell, or any flu-like symptoms prior to visiting, please stay home.
  • Face coverings are required for all guests aged 2 and older in indoor and/or enclosed public settings and businesses, including the LAIR, retail stores, Zoo Grill, restrooms, and Safari Shuttle. Those who are not fully vaccinated are recommended by the CDC to wear face coverings outdoors as well.
  • To protect our community and animals, we recommend wearing a face covering and maintaining a physical distance of at least 6 feet between you and other Zoo staff and guests not in your party.
  • Remember to wash your hands often, for at least 20 seconds, and do not touch your eyes, nose or mouth.

Changes in the Zoo

Per the latest research and recommendations, all mammals are now considered vulnerable to contracting COVID-19. Therefore, for the health and welfare of the animals in our care, some habitats and experiences will remain closed or have restricted access to ensure physical distancing. Please see the list below. The majority of animal exhibits will be accessible to guests. 

The activities and facilities that are unavailable until further notice include:*

Activities and Experiences

  • Muriel’s Ranch contact yard 
  • Angela Collier World of Birds Theater and Show
  • Talks and presentations
  • Giraffe Feedings
  • Flamingo Mingle
  • Tom Mankiewicz Conservation Carousel
  • Treetops Terrace
  • California Condor Rescue Zone
  • Face painting
  • Caricature artist

Animal Exhibits

  • Australia House

Food Service

  • Café Pico
  • Fork in the Road

*Subject to change without notice

Download the Map before you arrive.


Don’t Have Internet Access or a Credit Card?

Guests without internet access or a credit card can now purchase general admission tickets at the Zoo entrance.


We want to thank the community for your patience and support. Looking forward to seeing you back at the Zoo!

FAQs
FAQs

Still have questions? Find answers to common questions about the Zoo’s modified operations.